Business analytics and fault detection can deliver reliable results and a demonstrably higher level of performance for facility portfolios, but not all analytical programs are created equal. Chip Pieper profiles outcomes from traditional approaches, and the processes and technology required to drive business intelligence to the next level of productivity. He examines processes for deriving actionable data by normalizing key performance indicators including energy, maintenance, equipment, operations, weather, ASHRAE, LEED, commissioning, and customer satisfaction surveys. He illustrates how to measure and communicate the effects that analytics and fault detection have on bottom-line performance.
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